$3 flat rate Canadian Shipping

FAQs

Where are you Located?

We are located in Middle Sackville, Nova Scotia, Canada.

What are your Shipping Options?

We offer contactless pickup and $3.00 flat rate untracked Canadian shipping. Please email us if you would like express/priority rates. These rates apply for across Canada. We do ship to the USA, for a $10 flat rate fee. For international shipping please contact directly for quotes. 
Unfortunately, with untracked mail, I cannot guarantee a date of delivery, nor will I replace lost deliveries. My apologies for any inconvenience this may cause.

What type of clay do you use?

We use Sculpey Premo and Soufflé brand polymer clay.

Are your earrings hypoallergenic?

All studs are made with Surgical stainless steel which is considered hypoallergenic. The dangles are either stainless steel or nickel free depending on the post. Nickel free is considered a low allergen however I cannot guarantee those are 100% hypoallergenic.

 

How do you care for your earrings?

Polymer clay is an extremely lightweight and durable medium. It will have some flexibility, but please handle with care as items can break if handled roughly or dropped. Any small nicks or blemishes may be gently removed with a bit of nail polish remover on a q-tip. Do not wear earrings to shower or swim. Some may have brass pieces, which will tarnish over time. You can always rub a bit of vinegar or lemon juice with a soft cloth very gently to bring it back to it’s original shine.

 

Do you make custom or bulk orders?

Yes, contact us at emeraldandopal@gmail.com and we can discuss options.

 

If you have any other questions please feel free to contact us.